Shipping Policy
Processing Time
All orders are processed within 3–7 business days. Custom or made-to-order items may take longer; estimated timelines will be shared via email.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
UK Orders: 2–5 business days after dispatch
International Orders: 7–21 business days after dispatch.
Tracking Information
Once your order has been shipped, you’ll receive a tracking number via email.
Customs & Duties
International customers are responsible for any customs fees or import taxes that may apply.
Refund Policy
All Sales Are Final
Due to the nature of original artwork and limited edition prints, all sales are final. Please double-check your order before completing your purchase.
Damaged Items
If your order arrives damaged, please contact me within 3 days of delivery with clear photos of the damage and packaging. I’ll gladly work with you to resolve the issue, which may include a replacement or refund.
Cancellation / Return / Exchange Policy
Orders can be cancelled within 24 hours of purchase. After this window, production or packing may have begun, and cancellation will no longer be possible.
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Questions?
For any queries, email me at artbynicolerose.m@gmail.com or DM me on Instagram [@artbynicolerose].